Everything about Bold360 is engineered to help you stop experimenting and start delivering results. I., knowledge management, and intuitive platform help drive you to insights that matter, faster.Capture data from every customer interaction to get a 360° view of every engagement.
Escalations are automatic and help your agents provide the most personalized customer experience possible. is different However your customers reach out — live chat, email, or messaging — Bold360 helps your agents work smarter, with the insights and tools they need to maximize every conversation.
value starts here No matter how your customers want to engage — through chatbot, dynamic search bar, or virtual agent — Bold360 harnesses artificial intelligence to make self-service more engaging and intuitive.
We have pride in offering a phenomenal dating service with 24/7 phone support, advanced chatroom, IM, and much more.
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What happened to old chat room and why introduce a new chat software?
Both of the old chat room sofwares where 3rd party and making changes to them were both hard and time consuming, so we now have created a custom chat software of our own to overcome those problems.
Our live chat software also allows you to use personalized canned messages to maximize operator responsiveness and consistency when handling concurrent chats.